SERVICES
Learn more about our services:
scheduling your delivery, dropping off and picking up your shipment.
Can’t find your question here?
CONTACT US today for any additional questions or concerns we can address.
FREQUENTLY ASKED QUESTIONS
You can book cargo in person at our offices or contact us via email or phone.
We accept credit / debit cards (MasterCard, Visa, JCB, Diners Club Int’l), checks (business or personal), Government purchase orders and Cash.
Our team works with customers to meet applicable shipping and packing requirements ensuring smooth processing and on-time delivery.
These requirements include:
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Ensuring the shipment is allowable for transport
(for a listing of prohibited items, click here) -
Completing the required paperwork accurately (i.e., shipper’s declaration, address, etc…)
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Proper packaging
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Each shipment requires the following:
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Shipper’s letter of instruction (SLOI)
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Proforma invoice
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Please verify with our team for any additional documents or necessary information
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SERVICES INFO
All shipments must be properly packed and packaged to ensure safe transportation for your contents. Packaging must be sturdy enough for normal handling during loading and transport. Styrofoam may be used as inner packing only.
Maximum weight for a single piece of cargo is 300 pounds, (136kg).
The chargeable weight for your package will be either the actual weight or the dimensional weight of your package, whichever is greater.
Dimensional weight pricing is based on the volume of the package – how much space it occupies. To determine the DIM weight, multiply its length x width x height, divide the sum by 166. This will give you the shipment’s dimensional weight.
A $5.00 documentation fee will be applied per airwaybill shipment.
OTHER QUESTIONS
Human Remains may be transported on all our flights to all destinations.
For more information, please contact us at 671-475-5532.